Frequently Asked Questions (FAQ)
General Questions
Q: What types of activities does Weadventure offer?
A: Weadventure offers a wide range of activities suitable for families, friends, and corporate teams. Our activities include paintball, outdoor escape rooms, bow shooting, sniper academy, and much more. For a complete list, please visit our Activities Page.
Q: Where is Weadventure located?
A: We are located in Stavelot, near the Spa Francorchamps race track. For more details, please visit our Contact Us page.
Q: How do I make a booking?
A: You can make a booking through our website or by contacting us directly via phone or email.
Payment and Booking
Q: What payment methods do you accept?
A: We accept cash payments on-site and online payments through any credit or debit card.
Q: Can I change or cancel my booking?
A: You can change or cancel your booking up to 7 days before the activity starts with a 10% cost.
Cancellations or changes made up to 48 hours before incur a 25% cost.
No changes or cancellations are allowed within the 48-hour window.
Q: What if one of my friends can't come anymore?
A: If a friend can't attend, the same cancellation and change policy applies.
If you notify us up to 7 days before the activity, a 10% cost will be incurred.
If you notify us up to 48 hours before, a 25% cost will be incurred.
No changes can be made within the 48-hour window. This will also affect the total cost of the booking if the group size was a factor in the pricing.
On the Day of the Activity
Q: What should I wear?
A: We recommend wearing comfortable clothing suitable for outdoor activities. Closed-toe shoes are mandatory for all activities, preferably shoes fit for outdoor sports. Depending on the weather a rain jacket might also be useful.
Q: Can I bring my own food and drinks?
A: No, bringing your own food and drinks is not permitted during the activities and on our premises. We have a bar, and you also have the option to book lunch or dinner with us. Check our catering options if you would like to book a lunch or dinner with us.
Q: What happens in case of bad weather?
A: Most of our activities can proceed in light to heavy rain, thanks to our on-site tents that provide cover. In case of more severe weather conditions, we will contact you to reschedule the activity.
Safety and Requirements
Q: Are there any age restrictions for the activities?
A: Some activities have age restrictions. Please check the specific activity page for more details.
Q: What safety measures are in place?
A: Safety is our top priority. All activities are supervised by trained staff, and safety gear is provided for activities that require it.
Q: What types of activities does Weadventure offer?
A: Weadventure offers a wide range of activities suitable for families, friends, and corporate teams. Our activities include paintball, outdoor escape rooms, bow shooting, sniper academy, and much more. For a complete list, please visit our Activities Page.
Q: Where is Weadventure located?
A: We are located in Stavelot, near the Spa Francorchamps race track. For more details, please visit our Contact Us page.
Q: How do I make a booking?
A: You can make a booking through our website or by contacting us directly via phone or email.
Payment and Booking
Q: What payment methods do you accept?
A: We accept cash payments on-site and online payments through any credit or debit card.
Q: Can I change or cancel my booking?
A: You can change or cancel your booking up to 7 days before the activity starts with a 10% cost.
Cancellations or changes made up to 48 hours before incur a 25% cost.
No changes or cancellations are allowed within the 48-hour window.
Q: What if one of my friends can't come anymore?
A: If a friend can't attend, the same cancellation and change policy applies.
If you notify us up to 7 days before the activity, a 10% cost will be incurred.
If you notify us up to 48 hours before, a 25% cost will be incurred.
No changes can be made within the 48-hour window. This will also affect the total cost of the booking if the group size was a factor in the pricing.
On the Day of the Activity
Q: What should I wear?
A: We recommend wearing comfortable clothing suitable for outdoor activities. Closed-toe shoes are mandatory for all activities, preferably shoes fit for outdoor sports. Depending on the weather a rain jacket might also be useful.
Q: Can I bring my own food and drinks?
A: No, bringing your own food and drinks is not permitted during the activities and on our premises. We have a bar, and you also have the option to book lunch or dinner with us. Check our catering options if you would like to book a lunch or dinner with us.
Q: What happens in case of bad weather?
A: Most of our activities can proceed in light to heavy rain, thanks to our on-site tents that provide cover. In case of more severe weather conditions, we will contact you to reschedule the activity.
Safety and Requirements
Q: Are there any age restrictions for the activities?
A: Some activities have age restrictions. Please check the specific activity page for more details.
Q: What safety measures are in place?
A: Safety is our top priority. All activities are supervised by trained staff, and safety gear is provided for activities that require it.